Refunds and cancellation

How to cancel DeutschKatha Premium, and when you get your money back.

Payments are not switched on yet. This policy applies from the day they start.

Cancelling

• You can cancel Premium at any time. There is no fee and no notice period.
• After you cancel, you are not charged again. Premium stays on until the end of the month or year you already paid for, then you are back on the free plan. Your saved words and progress stay.
• If you pay with UPI AutoPay, you can also stop the mandate in your UPI app.
• To cancel, use the Premium page, or write to support@deutschkatha.com from the email address of your account.

Refunds

You get a full refund if:

• you were charged twice for the same period, or charged after you cancelled
• you paid, but Premium did not open for you and we could not fix it within 3 days
• you ask within 7 days of your first-ever Premium payment (once per person)
• we stop the Premium service for good (then you get back the unused part)

Otherwise, a payment for a month or year that has already started is not refunded, but you keep Premium until that period ends.

How refunds are paid

Write to support@deutschkatha.com with the email address of your account and the date of the payment. We reply within 2 working days. An approved refund goes back to the same card, UPI account or bank account you paid with, usually within 5–7 working days, depending on your bank.

Free Premium days

Premium days given for free (as a gift, or for inviting friends or for a published story) cannot be exchanged for money.

Last updated: 8 November 2026